Payment Policy

This Payment Policy explains how payments are handled when you place an order with i-bestworld.

Payment Methods

Available payment methods will be displayed during checkout.

Payment options may vary depending on your location, currency, device, order value, and the payment services available at the time of purchase.

Only payment methods shown as available during checkout can be used to complete your order.

All payments must be successfully authorized before an order can be processed.

Payment Authorization

When you place an order, your payment may be subject to authorization, verification, and fraud-prevention checks.

Your bank, card issuer, payment provider, or other financial institution may:

• Approve or decline the transaction

• Request additional verification

• Place a temporary authorization hold

• Apply transaction limits

• Require additional security checks

These decisions and procedures are controlled by the relevant financial institution or payment provider.

If your payment is declined, please verify your payment information, contact your bank or payment provider, or use another payment method available during checkout.

Secure Checkout

i-bestworld uses Shopify as its ecommerce platform together with participating third-party payment providers to support checkout and payment processing.

Payment transactions may be processed by Shopify, payment processors, card networks, banks, and other financial institutions involved in completing your transaction.

For your security, please do not send complete payment card numbers, CVV/security codes, account passwords, or online banking credentials through email or customer support messages.

i-bestworld will never ask you to provide this information by email.

Pricing and Order Total

Before completing your purchase, checkout will display the applicable:

• Product price

• Quantity

• Discounts

• Shipping charges

• Applicable taxes

• Final order total

Please review your order information carefully before submitting payment.

The final amount displayed at checkout will be the amount submitted for payment authorization, subject to any separate fees that may be charged by your bank or payment provider.

Currency

Prices may be displayed or processed in different currencies depending on your location and the checkout options available to you.

If your payment method uses a currency different from the currency charged at checkout, your bank or payment provider may apply:

• Currency conversion rates

• Foreign transaction fees

• Exchange-rate adjustments

• Other applicable charges

These charges are determined by your financial institution and are not controlled by i-bestworld.

Temporary Authorization Holds

In some cases, your bank or card issuer may display a pending or temporary authorization after a payment attempt.

A pending authorization does not necessarily mean that a final charge has been completed.

If a payment attempt is unsuccessful or an order is canceled, the time required for a temporary authorization to be released depends on your bank, card issuer, or payment provider.

Failed or Declined Payments

A payment may be declined for reasons including:

• Incorrect payment information

• Insufficient funds

• Bank or card restrictions

• Billing information mismatch

• Additional security verification

• Fraud-prevention screening

• Payment-provider limitations

• Technical or network issues

If payment cannot be successfully authorized, your order may not be completed.

For additional information about a declined payment, please contact your bank or payment provider.

Duplicate or Unexpected Charges

If you believe you have been charged more than once for the same order, first check whether one of the transactions is shown as pending or as a temporary authorization.

If you still believe that an incorrect or duplicate charge has occurred, please contact us at:

Email: service@i-bestworld.com

Please include:

• Your order number

• Email address used at checkout

• Transaction date

• Amount charged

For security reasons, do not send your complete card number, CVV/security code, or banking credentials by email.

Discount Codes and Promotions

Discount codes and promotional offers must generally be applied before checkout is completed.

Promotions may be subject to:

• Eligibility requirements

• Expiration dates

• Minimum purchase requirements

• Product exclusions

• Geographic restrictions

• Usage limits

• Other promotion-specific terms

Unless otherwise stated, promotional codes cannot be exchanged for cash or applied retroactively to completed orders.

The terms displayed with a specific promotion will govern that offer.

Taxes, Shipping, and Other Charges

Applicable shipping charges and taxes will be displayed during checkout where required.

Depending on the destination, international orders may also be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities or service providers.

For more information about shipping and delivery, please review our Shipping Policy.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase unless another method is required by applicable law or the payment provider.

After i-bestworld issues a refund, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

For information about return and refund eligibility, please review our Return & Refund Policy.

Payment Verification and Fraud Prevention

To protect our customers and our store, certain transactions may require additional review.

We may delay fulfillment, request reasonable verification, refuse an order, or cancel a transaction where reasonably necessary due to:

• Suspected fraud

• Unauthorized payment activity

• Failed payment verification

• Inconsistent transaction information

• Unusual order activity

• Other reasonable security concerns

If an order is canceled after payment has been successfully captured, any applicable refund will be processed in accordance with our Return & Refund Policy and the procedures of the relevant payment provider.

Payment Privacy

Information provided during checkout may be processed by i-bestworld, Shopify, payment processors, banks, card issuers, fraud-prevention providers, and other service providers involved in processing your transaction.

For information about how i-bestworld collects and handles personal information, please review our Privacy Policy.

Third-party payment providers may also process information in accordance with their own privacy policies.

Contact Us

If you have questions about a payment, charge, discount, checkout issue, or transaction associated with your i-bestworld order, please contact us:

Brand: i-bestworld
Legal Entity: Wuhan Lianjie Changxiang Digital Technology Co., Ltd.

Registered Address:
Room A2046, Building 4, Wuhan Jiangxia Sunshine Chuanggu Industrial Investment Co., Ltd., Pu'an Village, Miaoshan Subdistrict, Jiangxia District, Wuhan, Hubei Province, China

Customer Support Email:
service@i-bestworld.com

For order-related inquiries, please include your order number and the email address used at checkout so we can assist you more efficiently.

The i-bestworld online store is operated by Wuhan Lianjie Changxiang Digital Technology Co., Ltd.